Working at TradeSmarter
TradeSmarter provides a comfortable setting for its employees to work and develop their career paths. The young office is in a central, sunny location. TradeSmarter provides lunch for all employees as well as fully stocked kitchen.There is never a dull moment at this rapidly-growing startup. Your desk awaits you in TradeSmarter’s exciting and welcoming office.
Senior Client Developer
We are looking for a senior client side developer to join our team.
● Extend the front-end of our trading platform.
● Develop robust and reusable web components.
● Experience with OOP & Design Patterns concepts
● Experience with AngularJS (Must)
● Experience with SASS / LESS
● PHP (advantage)
● Good knowledge and experience with DOM manipulation.
● A self-directed individual who knows what needs to be done and operates with urgency, focus and discipline.
● Strong team player who can build strong relationships at all levels of the organization.
● Excellent interpersonal and communication skills
● Problem solver
● High proficiency in both speaking and writing English
Trade Monitoring/Tech Support officer (Asia Office)
We are looking for a technical support officer to maintain ownership of cases until resolved.
- Trade Monitoring (Financial and technical point of view)
- Investigate the issue with the customer, collect necessary information and impact assessment.
- Walk the customers through problem solving process.
- Will define and resolve the issue or, in case needed, will use internal teams to resolve it.
- Excellent customer service orientation – Must!!
- 2-3 years of proven experience- Must.
- Fluent in English- Must. Additional language (Chinese/French/Russian/Spanish) – an advantage
- High Dedication
- Problem Investigation , Solving skills and attention to details.
- Experience from web company/ finance/ binary / forex – Big advantage
- Technical skills in web and back office systems e.g. CRM
- Excellent interpersonal and communication skills
- Problem solver
- High proficiency in both speaking and writing English